Contact Us

Got a cleaning question? A product that didn’t quite work the way you expected? Or just looking for a smarter way to handle everyday messes?

You’re always welcome to reach out.

We read every message with the same mindset we design our products — keep it simple, be helpful, and get straight to what matters. Whether it’s about using one of our tools, choosing the right item, or solving a small but annoying cleaning problem, we’re here to help you figure it out.

The Best Way to Reach Us

  • Email: service@harozen.com
  • Phone: (+1) 2092514282
We usually respond within 24-48 hours during business days. If you would rather speak with someone directly, our support phone line is available during the hours listed below.
Available: Monday – Friday
                9:00 AM – 6:00 PM（PST）

Our Location：11826 Cedarbrook Place, Rancho Cucamonga, CA 91730, United States 

Before reaching out to our team

A few small details can help us assist you faster:

  • Questions about orders or shipping updates
  • Fixing small issues during use
  • Photos if there is a product issue

This allows us to understand your request quickly and offer the right support.

A Small Word From Our Team

We’re still growing, still learning, and still improving with every customer we serve. Your messages help shape the direction we go next. Thank you for being part of the journey.