Terms of Service
These terms are here to keep things clear — for you and for us. By using our website or purchasing from Harozen, you agree to the following.
Using Our Website
When using our website, you agree to use it responsibly and for lawful purposes only. You may not:
- Attempt to interfere with the operation or security of the website.
- Copy or misuse our content, branding, or product descriptions.
- Use the website in ways that may harm other users or the store.
Orders
When you place an order with Harozen: You agree that the information provided is accurate.
- Orders may be declined or canceled if there is an issue with availability, payment, or suspected misuse.
- If an order is canceled after payment, a full refund will be issued to the original payment method.
Product Information
We do our best to describe our cleaning products as clearly as possible. However, product images may appear slightly different depending on screen settings. Packaging or product details may occasionally change as we improve our products. Harozen reserves the right to update product information at any time.
Pricing
- Currency Basis: All prices are based on the currency displayed at the time of checkout.
- Price Changes: We strive to keep our prices stable. However, due to operational or supply changes, prices may be adjusted at any time.
- Order Confirmation: Once an order is confirmed, the price paid will not be changed.
Customer Care & Return Policy
If your order doesn’t meet your expectations, we’re here to help make things right. We aim to keep our return and support process simple and convenient. For full details, please refer to our return policy, or feel free to reach out to our support team anytime. Your satisfaction is always our priority.
Intellectual Property
All content on this website, including text, product descriptions, graphics, and branding related to Harozen, belongs to our brand unless otherwise stated. This material may not be reproduced or used for commercial purposes without permission.
Limitation of Responsibility
Harozen products are intended for general household cleaning use. Customers are responsible for using products appropriately and following any instructions provided. To the extent permitted by law, Harozen is not responsible for indirect or incidental damages related to the use of our products or website.
Updates to These Terms
As our brand continues to grow, these terms may be subject to occasional changes. Updates will be posted on this page. Continuing to use our website after the terms have been changed means that you accept the updated terms.
Contact
If you have questions about these Terms or anything related to our store, feel free to reach out.