Shipping Policy

At Harozen, each order is handled by our dedicated small team. We have a great deal of enthusiasm for every single item we ship. Although we act quickly, we also ensure that each package is properly packed and ready to be dispatched at any time. Here is the entire process you need to know regarding the order from our side to your hands.

Where We Deliver

We ship to most locations worldwide! Our delivery network covers the majority of countries, ensuring your order reaches you wherever you are.

If your address is outside our current shipping zones, the checkout page will notify you automatically.

Estimated Arrival Window

Once your order is on its way, the typical delivery window is:

Destination Estimated Transit Time
United States 5 – 7  Business Days
Canada / UK / Australia 6 – 8 Business Days
Global (All other regions) 9 – 11 Business Days

These ranges reflect normal carrier transit times. Weather, customs clearance, and regional logistics may occasionally extend delivery beyond these estimates.

Following Your Shipment

When a shipment leaves our facility, a tracking link will be sent to the email used for your order. If you have any questions, please feel free to contact us at any time.

If Delivery Is Delayed

Although most shipments arrive within the expected timeframe, transportation networks occasionally experience disruptions. If your tracking shows an extended pause or unusual delay, you are welcome to contact our team and we will help review the shipment with the carrier.

Undeliverable Packages

Packages that cannot be delivered because of incomplete or incorrect address details may be returned by the shipping provider. If this occurs, our team will reach out to arrange the next steps for reshipping the order.

Shipping Charges

Shipping costs are displayed during checkout before payment is completed. Rates depend mainly on:

  • delivery location
  • package size and weight
  • current carrier pricing

Contact

Questions about delivery can always be directed to our support team.

Email: service@harozen.com
Phone: (+1) 2092514282
Address: 11826 Cedarbrook Place, Rancho Cucamonga, CA 91730, United States